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Terms and Conditions

Simple Life Innovative Consultants W.L.L & Simply Medbooking Terms of Use (hereinafter referred to “Terms of Use” or “Agreement”).


COPYRIGHT @ SIMPLE LIFE INNOVATIVE CONSULTANTS WLL AND SIMPLY MEDBOOKING TERMS OF USE 2018. ALL RIGHTS RESERVED.


Simply Medbooking website, mobile applications and other sources (hereinafter referred to as “Sources”), are owned and managed by Simple Life Innovative Consultants W.L.L. a Bahraini Based “Company” and the owner of the Sources (hereinafter referred to as “Company”). The below terms and conditions shall apply to Sources and the “Company”, and by agreeing on the Agreement you hereby agree and abide by the Terms of Use.


Definitions


For the purposes of these Conditions of Use, terms beginning with a capital letter are defined as follows:


The term “Service” here refers to all the “Service”/s, Sources, facilities and supports offered by the “Company” and or “Sources”.


The term "Website" means the website www.simplymedbooking.com for accessing “Service”/s or the mobile application Simply Medbooking.


The terms “Provider” means licensed health professionals or practitioners working in a healthcare medical entities, health and wellness centers, or any other health “Service”/s entities, including but not limited to hospitals, medical centers, physicians, dentists, health clinics, polyclinics, laboratories, dietitians, pharmacies, spas, etc... , who are registered on the “Service” as individual/natural person or as a legal entity.


The term "Benefit" means here any consultation, medical procedure or treatment proposed and directed by a “Provider”, through an online appointment, at the “Provider” premises, home visit, any order or purchase of any medications and drugs and/or any medical advice done via the “Service”. Altogether referred to as “Benefit”.


The terms "You", “User”, “member” or "Patient" means here any natural person accessing the “Service” by him/herself or on behalf of any other person or entity, subject to submission of the applicable pre-authorization as appropriate.

 

The term “Advertisement” hereby refers to a notice or announcement on a public platform promoting a product, a “Service” or an event by any means of advertising, in any format or shape the “Advertisement”.

 

The following provisions present your rights and responsibilities when the “Provider” and/or others use the “Company” Sources for Advertisement purposes.


BY ACCEPTING THE ADVERTISEMENT “Service”/s, YOU AGREE TO OUR TERMS OF THE AGREEMENT. THIS INCLUDES INFORMATION PRACTICES PRESENTED IN THE “Company” PRIVACY POLICY, AND TERMS AND CONDITIONS MENTIONED IN THE ADDITIONAL TERMS. YOU CANNOT AVAILE THESE “Service”/s IF YOU DO NOT ACCEPT THE TERMS OF THIS AGREEMENT.

The following provisions present your rights and responsibilities when you use “Company” “Service”/s. You can visit the website www.simplymedbooking.com to find out more about the “Service”/s and Sources.


BY SIGNING, ACCESSING OR USING THESE “Service”/s AND/OR REGSITERING FOR OUR “Service”/s, YOU AGREE TO OUR TERMS OF THE AGREEMENT. THIS INCLUDES USAGE RESTRICTIONS IN THE ACCEPTABLE USE POLICY, INFORMATION PRACTICES PRESENTED IN THE “Company” PRIVACY POLICY STATEMENT, AND TERMS AND CONDITIONS MENTIONED IN THE ADDITIONAL TERMS. YOU CANNOT AVAILE THESE “Service”/s IF YOU DO NOT ACCEPT THE PROVISIONS OF THIS AGREEMENT.


You must register an account as a member, “User” with us if you want partially or fully utilize the “Service”/s or save any information. With registration, you authorize the use and disclosure of your information to permit us to deliver the “Service”/s and as otherwise presented in our Privacy Policy Statement.


You also acknowledge that even though certain information might be given by individuals in the medical field, such information does not result in a relationship between the “Provider” and the patient/” User”. It also does not represent the “Company”, a medical advice, opinion, diagnosis, or treatment. This information is only provided to help you with deciding on suitable medical care from the “Provider”/s.


You must comply with all of the provisions, any policies referred to herein or on the Sources, and all applicable laws, regulations and rules when you use the Sources license and restrictions, subject to the Terms of Use provisions, you are hereby granted a limited, revocable, non-exclusive right to use the “Service”/s and the content and materials on the Sources in the normal course of your use of the Sources. You may not use any third-party intellectual property without the express written permission of the applicable third party, except as permitted by law. The “Company” will retain ownership of its intellectual property rights and you may not obtain any rights therein by virtue of terms and conditions or otherwise, except as expressly set forth. You will have no right to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit or sublicense from materials or content available on the Sources, other than as may be reasonably necessary to use the “Service”/s for their intended purpose and except as expressly set forth. You may not attempt to reverse engineer any of the technology used to provide the “Service”/s.


You and your affiliates are not the subject of any trade restrictions, sanctions or other legal restrictions enacted by any country, international organization or jurisdiction.


If you are the parent or guardian of an emancipated minor or responsible for an elderly, you may use the “Service”/s and enter into a “User” Agreement on behalf of such minor or elderly. By doing so, you represent and warrant that you have the legal capacity to act on their behalf and you acknowledge and agree, in such capacity, that all provisions of these Terms (and “User” Agreement, if applicable) that are applicable to you are equally applicable to them. Under no circumstances may our “Service”/s be used by a “User” under 18 years old.


You may use the “Service”/s and enter into a “User” Agreement on behalf AN ADULT MAINLY YOUR FATHER, MOTHER, and GRAND FATHER OR GRAND MOTHER. By doing so, you represent and warrant that you have the legal capacity to act on behalf of them and you acknowledge and agree, in such capacity, that all provisions of these Terms of Use or other terms that are applicable to you are equally applicable to them. Under no circumstances may our “Service”/s be used by a “User” under 18 years old.


Please note that the “Service”/s are offered “AS IS” and there are no warranties. If you register an account with us or utilize the “Service”/s on behalf of a person or entity besides yourself, then you confirm that the person or entity has authorized you to agree to this Agreement on behalf of that person or entity.


We make some “Service”/s available through database collected by our own team from multiple sources and/or published information. Our search directories for the Benefits and other “Provider”/s (hereinafter referred to as “Directories”) is collected by our own team re-published via a search engine. The “Company” is not recommending or advising on any of the Benefits, and any “Provider” under its Directory nor takes any fees from any of the “Provider”/s to be under the search criteria. The “Company” considers this Directory as its own intellectual property and copyright owner and therefore assumes full right to use this information as it sees appropriate in publishing all or part or the directory at any part of the world whether free or as paid “Service”. Usage of information available in database is at own risk and the “Company” does not recommend, endorse, or encourage a “User” for the selection of the “Provider”.


Our “Service”/s include listings to help “User”/s find “Provider”/s worldwide. The Directories are provided for “User” convenience. The Directories are not comprehensive, but rather generally represent “Provider”/s who might or might not use our “Service”/s and have listed here within.


Some of the listed “Provider”/s in our directory might have been closed or not working any more or their address and contact info might have been changed. The “Company” tries to update the information and data regularly but is not responsible and nor liable for any change or update that might occur during update period or if the change and or update has been missed out for any reason. The “Company” is not liable or responsible for any “Service” disruption, failure or otherwise that might occur due to the change in “Provider” information.


Our “Service”/s might be changed, added or removed and applied in accordance to local regulations and any other reasons, and shall not be subject to any prior notification or approval of the “User” or the “Provider”. Also some “Service”/s could be provided in certain countries and not provided in others to meet the applicable laws and regulations of such countries. The “Company” also has the right to add or remove “Service”/s as it sees appropriate to better serve its “User”/s and “Provider”/s and “Service”/s given to “Provider”/s may be different from the ones given to “User”/s.


The “Company” has taken reasonable steps to ensure the security of the Sources and subscriber’s personal information. However, the “Company” cannot be held liable for unauthorized third-party security breaches of the Sources or any unauthorized usage of subscriber’s personal information.


The information provided on the Sources or application is supplied in good faith and is intended as a guide to assist you when making decisions about our offered “Service”/s. While all care is taken to provide accurate and up to date information, we recommend you also consult your “Provider” for more information.


No material from the Sources may be printed, downloaded, copied, republished or distributed in any terms or form.


Acceptance of “Service” Terms of use


These Terms of Use of the “Service” are intended to define the conditions in which the “User” can benefit from the “Service” provided by the “Company”. Use of this “Service” is subject to unconditional acceptance by the “User” and/or the “Provider” of the Terms of “Service” of use.


By accessing the Sources and enjoying the “Service”, the “User” therefore acknowledges having read and understood the entirety of these Terms of Use, and agree, without limitation or qualification.


If the “User” does not accept these conditions, it must cease using the Sources and waive benefit from the “Service” offered by the “Company”.

 

Application fields

The provisions of this Terms of Use are effective as of 01 November 2018, and applicable to any use of the Sources by the “User”/s or the “Provider”/s. This Terms of Use is subject to the laws of the Kingdom of Bahrain, and any “User” expressly accepts the application of the Kingdom of Bahrain law through the “Service”.


In the event that a particular contractual clause would be invalid, illegal or unenforceable, the remaining provisions of the Terms of Use still apply.


Changing “Service” Terms of Use

The “Company” reserves the right to modify these Terms of Use at any time without notice or information and without prejudice. The applicable Terms of Use of “Service” are those in effect on the date and the start time of the next box “User”: "I accept the Terms of Use". “User”/s are encouraged to check the Terms of Use of “Service” for any updates and changes.


“Service” Operation

 

The “User” can access the ““Service”” via the www.simplymedbooking.com website or the mobile application. The “User” can as be authorized by “Company”:

  1. Find a “Provider” from geographical parameters, exercised specialty or registered.
  2. View information on “Provider” matching their search that they have chosen to offer their record.
  3. Make an appointment with a “Provider” of their choice based on availability of these “Provider”/s.
  4. Manage appointments (confirmation or cancellation of appointment) and to follow the history to a personal account.
  5. Order medication & or drugs among other items online as applicable to local regulations.
  6. Online consultation as applicable in compliance with each country local regulations.
  7. Search option only for “Provider”/s and Other “Service”/s that might not be listed now but might be added in the future by the “Company”.
  8. Other “Service”/s that might not be listed now but might be added in the future by the “Company”.

Each request is transmitted in real time to a “Provider” who has to accept or deny that ““Service”” and to be confirmed and the linkage between the “User” and the “Provider” is deemed proven.

 

“Service” for the “User”


The “Service” might be offered free of charge to the “User” or paid by a “User” as per each country or jurisdiction and “Service” provided.


Creating a Personal Account


To access his account, the “User” must provide his name, gender, DOB, a cell phone number, email address, Jurisdiction, where they will receive a confirmation code or confirmation link, respectively. Additional information might be asked when needed. “User” account information will not be shared with any third party unless it is required to receive a “Service” or required by law.


All information shared by a “User” shall be a part of this Terms of Use and the “Company” assumes that all information shared is correct and hold no responsibility of shared data validity.


“Service” Renewal


“Service” will be automatically renewed unless notified of none renewal by the “User” at least three months from date of renewal.


“Service” Limitations 


Many of the offered “Service”/s such as Booking an appointment is free of charge for the “User”, but any other event or transaction outside the booking of an appointment on the platform might be subject to additional fee or other terms and conditions. Some of the “Service”/s are subject to a specific Fee that is that is paid by the “User” which is mentioned with Fee amount in each module and “Service”. The “Company” can add a charge or a fee for any of the “Service”/s and the “User” shall be notified prior to any change.


Information displayed on “Provider”/s profile, site or any other advertisement or social media channels, is entirely their responsibility. The “Company” cannot be held liable for any improper performance or information provided by “Provider” on the platform. The “Company” cannot be held liable for any untrue or misleading information or additional costs incurred by the “User” or “Provider” in any context.


The “Company” makes every effort to make its “Service” available around the clock, seven days a week. However, the “Company” does not provide any “Service” continuity guarantee.


The “Company” cannot be held liable for damages related to the temporary inability to access any of the ““Service”/s” offered through the Sources.


The “Company” reserves the right to modify, suspend, at any time, temporarily or permanently all or part of the “Service” without notice and without right of ““User”/s to pay.


The “User”/s are solely responsible for their use of the Sources.


The “Company” shall in no event be liable in connection with proceedings brought against the “User” who has said to improperly used the Sources and/or the ““Service”” it provides.

 

The “User”” agree to assume the “Company” of the risks and responsibilities in any way associated with medical activity. In consideration of and return for the “Service”/s, facilities, and other assistance provided to the members. The “User” releases, indemnify and hold harmless the “Company”, its employees, partner, management, managers organizations, and agents, from any and all liability, claims, and actions that may arise from injury or harm. The “Company” within this scope of work is acting only as a Service Provider and shall not be responsible in any way for any medical act or consultation.

None of the consultations, tests or prescriptions and any other “Service” give benefits and advice or any such information provided through the “Service”/s are endorsed by the “Company”.

The “User” acknowledges and accepts in this regard they will be personally responsible for any claim or proceeding brought against the “Company” due to the improper use by them of the “Service” and/or the Sources.


Force majeure


The responsibility of the “Company” may not be sought if the execution of one of its obligations is prevented or delayed due to force majeure as defined by case law of the Kingdom of Bahrain courts, including and not limited to natural disasters, fire, malfunction or interruption of the telecommunications network or the power grid.


Emergency Situations

 

The “Service” proposed by the “Company” is not meant for emergency situations. every appointment request might be subject to the confirmation of appointment by the “Provider” whether automated or manual and can therefore cause delays in responses.


Information & “Service”/s given by “Provider”/s


Information provided by “Provider”/s on their profile page is their sole responsibility. The “Company” does not verify this information and accepts no responsibility for the accurateness of this information whatsoever.

 

None of the tests given by the “Provider”/s, Benefits and advice or any such information provided through the “Service”/s are endorsed by us. Any action or decision made accordingly is not be taken as our responsibility.


We do not provide warranty for the availability of any “Provider”/s and/or “Service”/s at any time. We are not responsible for any interruption to a “Service”/s request as result of abusive usage or “User” / “Provider” action. Moreover, the “Company” is not responsible for any type of harm, damages or losses to the “User” or others, including but not limited to physical, mental or physiological harms, loss or otherwise as a result of “Service”/s provided by “Provider” to “User” via the “Service”/s.


The Benefits listed through the “Service”/s may not be suitable for all individuals, patients or all medical conditions. All such representations either paid or unpaid are provided by Partners , “Providers” , vendors , or advertisers, sponsors, and other members of the “Service”/s are aimed at increasing your knowledge only. We do not endorse any advertisement nor make any recommendations for any purchased item or advertised materials.


It is highly suggested for the “User” to personally inquire about the “Provider” and Benefits listed through the Sources and the “Provider”/s website or social media pages  before choosing to avail their “Service”/s. You may verify their certifications by contacting the respective authorities. Moreover, you may consult with the “Provider”/s office, your current “Provider”/s, the medical association(s) relevant to the “Provider”/s specialty in your country.


The “Provider” and practice content (the Content) is offered to be used for general referencing only. The Content is made available by the “Provider” or respective office personnel and may be gathered through a number of sources whom authenticity may or may not be reliable. Hence, such Content is subjected to be changed and get outdated. Any of the Sources and “Company” do not verify the content or license of any “Provider”. Thus, verification of the Content is solely the “User”/s responsibility and “Provider” responsibility to submit accurate and valid information. YOU MAY CHOOSE THE “PROVIDER” AT YOUR OWN RESPONSIBILITY.

 

The “Company”

 

  1. Does not recommend or endorse any “Provider”.
  2. Does not guarantee the quality of “Service” provided by these “Provider”/s.
  3. Does not get paid for recommending or favoring any of the listed “Provider”/s through the “Service”/s on the basis of their placement in the lists.


It must be noted that the information provided at the Sources by the “Company” through the “Service”/s should always be subject to the local regulations. The “Company” is not liable if any “Provider” is in breach of any law or not compliant to his legal license, “Company” registration and or any other regulatory breach. The “Company” is not liable for any wrong information or documents that might be provided by the “Provider”/s.


Access to the “Service”

The “Service” is open for use to all given the below conditions:

 

  1. Must be above 18 years old.
  2. Consent to the collection of private information to the extent covered by the “Company” Privacy Policy Statement.
  3. Provide accurate and authentic information when creating an account.
  4. Fill out and agrees on the application / subscription forms for either the “User” or the “Provider” where applicable.
  5. In no case the “Company” can be held liable for any false information provided by the “Provider”/s, misuse and abuse of this platform.
  6. Failing to abide by Terms & Conditions can lead up terminating this agreement and stopping all “Service”/s without prior notice.
  7. The “Company” is under no obligation to notify the “User” of terminating the Agreement and stopping access if the “User” violates any part of this Agreement.
  8. The “Company” does not act as an agent of the “Provider” and is not responsible or liable in bringing sales and or clients to the “Provider” or to generate leads and pipelines. The “Company” is only acting as a liaison bringing “Provider”/s and “User”/s together on one platform.

 

Rules of Conduct

 

Access to the “Service” offered by the “Company” implies that the “User” agrees to respect a charter of good conduct. Use of the “Service” is subject to the acceptance and strict compliance with the rules below:


Using the “Service” to make an appointment or to use any “Service” via the “Company” platform constitutes a firm commitment on the part of the “User” to the “Provider”. The “User” agrees to assume all the consequences of a no-show or late arrival to an appointment and the “Provider” assumes all responsibility and consequences of no delivery of an agreed “Service”;


The “User” agrees to use the “Service” for medical personal use: The “Service” may in no way be used for commercial or financial gain, and in particular may under no circumstances be used to gather commercial information or used as referral for commercial information repository for collecting information for commercial usage;


The “User” agrees not to access and use the Sources or the “Service” provided by the “Company” for unlawful purposes or for the purpose of causing harm to the reputation and image of the “Company” or generally to infringe rights, including intellectual property of the “Company” and / or “Provider”/s or to cause harm to other “User”/s or “Provider”/s;

The “User” agrees not to use devices or software other than those provided by the “Company” in order to affect or attempt to affect the operation of the Sources or “Service” or to extract or modify all or part of the Website or the mobile application;


The “User” agrees not to copy all or part of the Content on the Sources in any media whatsoever without written permission from the “Company”;

The “User” is responsible for the use of the “Service”/s and your credentials either by you or any third party whom you have authorized to use your information on your behalf. Any action which may either cause damage, hinder, overload or weaken our networks or to affect the use of Sources or the “Service”/s by any other individual or party will be considered as unlawful act and account will be terminated without notice. You must not try to access any of the “Service”/s, “User” accounts, or computer systems or networks, through hacking, password mining or any other illegal means. You must not collect or use any Content or section of the Sources and/or “Service”/s including the “Provider” or practice information, appointment availability, price information, and Insurance Content for any reason of any kind;


In general, the “User” agrees to access and use the Sources and the “Service”/s in good faith, reasonably, not contrary to the terms of this Terms of Use and for a strictly personal use and not for commercial purposes; and


In case of breach of any of these commitments, and without this list being exhaustive, the “User” acknowledges and accepts that the “Company” shall have the right to refuse, unilaterally and without prior notice, access to all or part of the Sources.


Data Security & Confidentiality


These data are completely private and secured. You are the owner of the data and by clicking “I agree” or like you give the “Company” the right to send you your information provided by them through your private account on the Sources, in order to help you build your own electronic medical record. Also, you may agree to send a copy of these data to the “Provider” through the “Service”.


The “Company” considers the privacy of your health information to be one of the most important elements in our relationship with you. Our responsibility to maintain the confidentiality of your health information is one that we take very seriously. We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We will not use or share your information other than as described here. You are the owner of the data and you share it when you need through our website. Except as expressly provided below, “Service”/s may only be used by individuals who sign-up for the use of the “Service”.


To further protect the confidentiality, integrity and availability of the information housed and shared on “Company” as well as the stability of the “Service”/s, you agree to the following additional safeguards. Accordingly, you agree that you will not, nor will you attempt to:

 

 

Simply Medbooking is owned and managed by Simple Life Innovative Consultants W.L.L a Bahrain Based “Company”.


The trademarks, logos, “Company” names, trade names, signs, mascots and domain name of both Simple Life Innovative Consultants W.L.L. & Simply Medbooking are not susceptible to distinctive signs of use without the express consent of their owner.


Any representation, reproduction or partial or total use of these distinguishing marks is thus prohibited and constitutes trademark infringement, pursuant to the provisions of the Code of Intellectual Property OMPIC, usurpation of corporate name, trade name and name Domain committing torts of its author.


Links to Other Websites


The “Service”/s may also be accompanied with links to other websites such as links provided with automated search results. However, these linked websites may contain explicit, unlawful or erroneous content. These links are provided with the intent to facilitate your ease and may not be considered as being endorsed or advertised by us. “Company” is not responsible for the authenticity of these websites and the content provided on the Website.


By posting posted information through the “Service”/s, you acknowledge and accept your right to grant the “Company” and its associated an irretrievable, enduring, royalty-free, fully sub-licensable, worldwide authorization to utilize, reproduce, present publicly and digitally, and market the posted information and to modify, revise, interpret, prepare copies of it or include it into other works, regardless of the case if you grant Simply Medbooking with the exclusive rights to employ this license to merge your posted Information with that of other “Company” “User”/s with the intent to establish a searchable record of reviews and information regarding the healthcare industry.

 

 

Disclaimer of Warranties


The “Company” neither holds any exclusive association with you nor is it legally liable to you. You must acknowledge that we are subjected to have no influence upon:

 

  1. Who accesses the Sources and/or the “Service”/s.
  2. What is being accessed through the Sources and/or the ““Service””/s.
  3. How are you being affected by the content provided through the Sources and/or the “Service”/s.
  4. How the content on the Sources and/or the “Service”/s is being interpreted or used.
  5. How do you respond to the content on the Sources and/or the “Service”/s and what results it may produce.
  6. Data shared between “User” and the “Provider”/s.


We are not responsible for your access or in-access to the content being offered at the Sources and/or the “Service”/s. There may be links to certain websites on the Sources and/or the “Service”/s, which may be unacceptable to a number of people. However, we take no responsibility of any content provided in or accessed through the Sources and/or the “Service”/s regarding its accuracy, copyright compliance, legality or decency of material contained in or accessed through the Sources and/or the “Service”/s. We give no guarantee of the Benefits being offered or recommended through the Sources and/or the “Service”/s. WE REFER THE CONTENT PROVIDED IN OR THROUGH THE SOURCES AND THE “Service”/s “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE.” WE DO NOT CLAIM FOR ANY KIND OF ASSURANCES REGARDING THE OFFERED “Service”/s. WE RENOUNCE OUR LIABILITY TO ALL KINDS OF CLAIMED GUARANTEES INCLUDING THE LEGAL CONTRACTS REGARDING THE “Service”/s AND THE SOURCES, WHICH MAY INCLUDE CERTIFICATIONS OF THE “Service”/s BEING MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR LAWFUL. IN ADDITION, WE ALSO NOT HOLD THE RESPONSIBILITY NOR DO WE GUARANTEE FOR THE RESULTS AND BENEFITS OBTAINED THROUGH THE USE OF THE “Service”/s TO BE EFFECTIVE, RELIABLE OR ACCURATE OR AS PER YOUR REQUIREMENTS. THE AVAILABILITY OF MENTIONED “Service”/s AT PARTICULAR TIME OR PLACE OF YOUR CHOICE IS ALSO NOT GUARANTEED. THE RESPONSIBILITY OF THE INFORMATION PROVIDED OR ACCESSED THROUGH THE “Service”/s WITH REGARD TO ITS ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS IS NOT SUBJECTED TO BE HELD BY US. THE “COMPANY” CLAIMS NO GUARANTEES ABOUT THE INFORMATION SYSTEMS, SOFTWARE AND FUNCTIONS OFFERED THROUGH THE “Service”/s OR THE COMMUNICATION OF SENSITIVE INFORMATION, EXCEPT FOR THE PARTICULARLY MENTIONED ONE. THE “COMPANY” DOES NOT CLAIMS FOR THE ERROR-FREE, BUG-FREE OR FREE FROM DEFECTS PROVISION OF “Service”/s AND OPERATIONS AT THE SOURCES AND THE “Service”/s, FOR NON-OCCURRENCE OF DATA LOSS, OR FOR THE VIRUS AND CONTAMINANTS FREE “Service”/s, SO THE “Company” DOES NOT PROMISE THAT “Company” “Service”/s OR ANY CONTENT, “Service” OR FEATURE THEREOF WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF “COMPANY” “Service”/s WILL PROVIDE SPECIFIC RESULTS. THE “COMPANY” “Service”/s AND CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. “COMPANY” CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SOURCES WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.

“COMPANY” DISCLAIMS ALL EXPRESS OR IMPLIED REPRESENTATIONS AND WARRANTIES REGARDING THE INFORMATION, “Service”/s, BENEFITS, PRODUCTS, MATERIALS AND ANY OTHER SOURCES AVAILABLE ON OR ACCESSIBLE THROUGH THIS DIGITAL EXPERIENCE, INCLUDING ANY WARRANTIES OF ACCURACY, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.


“COMPANY” DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE DIGITAL EXPERIENCE AND/OR ANY “COMPANY” “Service”/s. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE DIGITAL EXPERIENCE AND ANY LINKED SOURCES. YOUR SOLE REMEDY AGAINST CAPSULE FOR DISSATISFACTION WITH THE EXPERIENCE OR ANY CONTENT IS TO STOP USING THE “Service” OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.


The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of or use, whether for breach of contract, tort, negligence or any other cause of action.


The “Company” reserves its right to do any of the following, at any time, without prior notice: (i) to modify, suspend or terminate operation of or access to “Company” “Service”/s, or any portion of thereof, for any reason; (ii) to modify or change the “Company” “Service”/s, or any portion of thereof, and any applicable policies or terms; and (iii) to interrupt the operation of the “Company” “Service”/s, or any portion of thereof, as necessary to perform routine or non-routine maintenance, error correction or other changes.


Limitation of Liability


“Company” is not responsible for “User”/s' content, actions, or in-actions. You acknowledge that our Sources are venues to allow anyone to offer their “Service”/s and for others to make reservations. We are not involved in the actual transaction between buyers and sellers. While we may help facilitate the resolution of disputes, we have no control over and do not guarantee the quality, safety, or legality of advertised “Service”/s, the truth or accuracy of “User”/s content or listings, the ability of sellers to provide the “Service”/s, the ability of buyers to pay for the “Service”/s.


We cannot guarantee continuous or secure access to our Sources, “Service”/s, or tools, and operation of our Sources, “Service”/s, or tools may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our Sources, “Service”/s, and tools.


“Company” may offer you to work with external partners that offer “Service”/s that can enhance or help you with your business. If you choose to work with “Company” partners, please be informed of their own terms and conditions and privacy policies. “Company” takes no responsibility of any incidents that may happen in their systems that may lead to data leak or content distribution. “Company” is also not responsible if they stop providing their “Service”/s, or if their “Service” goes down or has any security breach.


Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.


IN NO EVENT WILL “COMPANY” BE LIABLE FOR ANY INDIRECT, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOOD WILL, USE, DATA OR OTHER INTANGIBLE LOSSES THAT RESULT FROM (i) THE USE OF OR INABILITY TO USE “COMPANY” “Service”/s, (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND “Service”/s RESULTING FROM ANY GOODS, DATA, INFORMATION OR “Service”/s PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM “COMPANY” “Service”/s (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA ON CAPSULE DIGITAL “Service”/s; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON CAPSULE DIGITAL “Service”/s; OR (v) ANY OTHER MATTER RELATING TO THE DIGITAL EXPERIENCE, WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF CAPSULE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATION SHALL NOT BE APPLICABLE TO YOU.


If, notwithstanding the other provisions of these Terms of Use, “Company” is found to be liable to you, any liability on the part of the “Company” will not exceed the fees paid by the “User” for the particular information or “Service” provided. The “Company” is not liable for the unauthorized use of our Content by any other websites.


Indemnification


You agree to indemnify and hold the “Company”, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries, third party contractors and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against “Company” by any third party due to or arising out of or in connection to your violation of these Terms of Use, or with your use of the “Service”.


If any part of these Terms of Use is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not affect any other provision of these Terms of Use, all of which remain in full force and effect. You agree that all matters, including all disputes, relating to your access to or use of the “Company” information or “Service”/s of The “Company” including its Contents, will be governed by the laws of the Kingdom of Bahrain regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the Kingdom of Bahrain and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. In the event of any controversy or dispute between the “Company” and you arising out of or in connection with your access to or use of the “Company” information, including its Contents, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to the judicial court within the Kingdom of Bahrain.


General Limitation of Liability


IN CASE OF DEVELOPING ANY DISAGREEMENT OR ARGUMENT WITH US, THE ONLY WAY TO SETTLE DOWN THE PERTAINING ISSUE WOULD BE CONSIDERED AS TERMINATING YOUR MEMBERSHIP. OUR CUMULATIVE LIABILITY TO “Provider”/s IN ANY CONDITION RESULTING FROM YOUR USE OF THE “Service”/s OR THE SOURCES WOULD BE AS PER THE PRICING TERMS.


Termination


In case we are acknowledged of any violation being done against the Agreement or other policies of the SOURCES or the “Service”/s by you or any one on your behalf, your membership would be cancelled or adjourned immediately with no prior notice. Moreover, the “Company” may cancel your registration for a number of other reasons, such as if your account is being inactive for a prolonged period of time. The “Company” is answerable to neither you nor any third party for the cancellation of your membership with the Sources and/or the “Service”/s. You may not be allowed to access and/or use the Sources or the “Service”/s once after cancellation or suspension of your account.


Each “User” may at any time terminate his personal account by contacting us via email on support@simplelifeic.com or info@simplelifeic.com . The termination in this case will be subject to one (1) month notice from the date of receipt of the email by the “User”. The “User” is not eligible for premium refund and any chosen plan is subject to full period premium payment.

 

Miscellaneous


When you confirm to register for using the “Service”/s, it represents your approval to the Agreement, which comprises of the “Company” Privacy Policy Statement, acceptable use policy and additional terms by means of an electronic signature.


Telemedicine “User” Refund Policy

 

“User” will be entitled for full “Provider” consultation fee refund for below actions:


The “User” will not be entitled for refund when there is a “No Show”. A “No Show” is an action where the “User” did not join the “Service” / call or did not wait the allocated time set for the “Service” / call.

The “Company” shall credit the “User” full “Provider” consultation fee without additional ““Company” “charges by issuing a Promo Code valid for six months from the payment date.


Limitation of Claims


You cannot claim for any incidental or consequential action in relation to this Agreement.


Entire Agreement


The contract between you and the “Company” is constructed upon this Agreement and the Privacy Policy Statement, the Acceptable Use Policy and the Terms as posted through the Sources is considered a part or any other signed agreement. In case any section of this Agreement is considered as inapplicable, it may be restructured as such to come in compliance with the pertinent law so that it may be able to cater to the requirements of the concerned parties. However, the other sections may continue to be enforced as they were previously. If “Company” fails to practice or implement any of the provided condition of this Agreement, it shall not be considered as for rejection of that particular provision. Similarly, failure to exercise any of the provided right as in this Agreement on part of either of the parties shall not be considered as a disclaimer to that right.


Assignment


We are liable to delegate this agreement to any primary, secondary or associated “Company” or conjoin it with the sale, merger or transfer of our “Company” to another entity, at any time. You are not authorized to allocate, transfer or sublicense this Agreement to any other individual or entity. Such an attempt would be considered as a violation to the policies as mentioned in this section.


Third Party Software


We may possibly fit in third party software as part of certain The “Service”/s, involving without restriction and not limited to open source third party software, maintenance, hosting, marketing etc.…

 

 

Acceptable use policy and abuse


Our platform, Website is a solution for “Service” performers, and others that need to accept bookings for appointments and to sell related “Service”/s including and not limited to online consultation and online order. As such the Website is intended for such usage and other unrelated usage is forbidden.

 

“Provider”/s and “User”/s should NOT use the Sources for:

 

“User”/s and “Provider”/s are required to inform the “Company” of any problems, policy violations and offensive content. The “Company” wants to ensure that images and information used does not infringe the copyright, trademark, or other intellectual property rights of third parties. Please notify our support with the name of associated page if you are the owner of copyright material used on our Sources. We will take necessary action if necessary.


We reserve the rights to limit, suspend, or terminate our “Service” and “User” accounts, prohibit access to any content, Sources, “Service”/s, or tools. We also reserve rights to remove hosted content, and take technical and legal steps to keep “User”/s off the Sources if we think that they are creating problems or possible legal liabilities, illegal use of “Service”/s / software, abuse of software usage, infringing the intellectual property rights of third parties, or acting inconsistently with the spirit of our policies.


We reserve the rights in the case of high volume of booking or online order transactions to suspend the relevant system momentarily to try to equalize the server load. This can result in some of your “User”/s getting a message to try to book again in a few minutes. High load can be considered huge number of ““User”/s” trying to process a “Service” within same 30 seconds.

We take no responsibility on the functioning of our booking widgets when inserted on external websites or in other external solutions. We cannot control if it will work or if it will stop working even if it was working before.


“User” Fees


All “User” purchases where applicable made in the system are final, and are not refunded


When and if free “Service”/s are upgraded to paid “Service”/s, it is no longer possible to downgrade back. ““User”/s” can still upgrade or downgrade between paid subscriptions. The “ “Company”” has the right to add subscription fees to all or part of its ““Service”/s”


Fees might be changed without prior notice and “User” has the right to renew his subscription or not on new price list or fees.

 

 

 

Content and Data

 

When you upload and register content into our system, you grant us a nonexclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to publish this content on our Sources owned or partially owned by the “Company” and on other partner websites such as but not limited to; our directories, other directories and Facebook, Instagram, LinkedIn or any other social media and websites and pages where “User” can make bookings and orders with you.


Distribution of this content on directories, partner websites and Facebook or any other social media sites and pages or websites or Sources is for increased visibility so clients can book directly with you from these places.


Account, Password and Security


Login credentials (“Provider” login, “User” login and password) are sent to email address after completing registration process. You should change your password in admin interface of the “Company” system in the ““User”/s” and ““Provider”/s” section. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. For added security, the “Company” offers ““User”/s” and ““Provider”/s” to enable HIPAA custom feature that has double authentication, which further improves security.

“Company” cannot and will not be liable for any loss or damage arising from your failure to comply with this policy.


Indemnity


If you as a “Provider” have a dispute with one or more “User”/s, or if you as a “User” have dispute with one or more “Provider”/s you release us the “Company” (and our officers, directors, agents, subsidiaries, joint ventures, third party contractors and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

 

Access and Interference

 

Information on the Sources is updated on a real-time basis and is proprietary and/or is licensed to the “Company” by our “User”/s or third parties.


You agree that you will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; interfere or attempt to interfere with the proper working of the Sources, “Service”/s, or tools, or any activities conducted on or with the Sources, “Service”/s, or tools.


No relationship


No agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by this Agreement.


Privacy Policy Statement


The Content available through the Sources or “Service”/s is owned by us and our licensors by means of copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. All the “Service”/s or technological assistance offered through the “Service”/s contains proprietary information of the “Company”, you are allowed to employ the content for personal benefit or non-profitable usage only. However, you cannot claim for the intellectual property rights for the accessed content. You can print, download, and store information from the Sources but cannot copy, distribute, republish, sell, or misuse any of the content, or the Sources or “Service”/s in any way to gain commercial benefits. Except for the written authorizations provided to you by the “Company” particularly and deliberately, you hold none of the rights regarding the Sources and the “Service”/s and thus may not claim or practice as for retaining the rights.


We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may include your business information in directory listings, and on Facebook pages or any other Sources and or social media pages including but not limited to Instagram, LinkedIn to increase your visibility to clients. You can turn this off inside the admin interface if you do not wish to be included.


We may use your contact information to inform you about our “Service”/s, system updates and changes and other relevant news. We may use systems and tools to enhance your experience with the “Company” “User”/s who book appointments using our tools or websites are enabled to notify their friends or followers about their actions on Facebook and Twitter or any other website or social media when available at the time of reservation. The “User”/s should be aware of this fact and choose not to share their booking if they don’t want it to appear on their Facebook profile or Twitter or any other social media page or website.

This Privacy Policy Statement sets out how “Company” sets and protects any information that you give the “Company” or is collected when you use this “Service” and how your client’s data and information is treated.


The “Company” is committed to ensuring that ““User”/s” and ““Provider”/s” and their client’s privacy and data is protected. Any information by which you can be identified when using this Website or any of the Sources, then you can be assured that it will only be used in accordance with this privacy statement.

“Company” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 February 2018


The “Company” collects information about you and your business when you sign on to use the “Service”/s of “Company”. We use cookies and session cookies to enhance your experience on the Sources and inside the system. The “Company” collects information about the “Provider”'s clients when they book “Service”/s and order online or use any other “Service” provided by the “Company”. “Provider”/s can request additional information from clients related to the “Service”/s they are providing. The “Company” does not use the “Provider”'s client data and information in any other way than to help the “Provider” to provide his/her “Service”/s.


What we collect


We keep in our common database the following information:

- name and “Provider” & “User” information

- registration date

- contact information including email address

- portable telephone numbers

- demographic information such as postcode, city and country

- common “User” sign in information for easy booking

- payments and payment dates

- “Provider”/s personal or “Company” information;

- Information concerning the system setup;

- “User”/s data (telephone, email, name, D.OB. nationality, Gender, Relationships);

- Any data that you may request your ““User”/s” to fill out which are shared with you


- CREDIT CARD INFORMATION WILL BE COLLECTED FOR PAYMENT BUT WILL NEVER BE STORED IN OUR DATABASE. WE STORE YOUR CREDIT CARD INFORMATION AND FOR EACH PAYMENT “USER” / “PROVIDER” MUST ENTER HIS / HER OWN CREDIT CARD INFORMATION.


Consent to Use: By using the “Service”/s, you are consenting to the collection, use and disclaimer of your personal information in accordance with this Privacy Policy Statement. If you do not agree with the practices described in this Privacy Policy Statement, please do not use the “Service”/s.


What we do with the information we gather. We require this information to understand your needs and provide you with a better “Service”, and in particular for the following reasons:


- Help you “User” to create a booking website or widget to accept appointments from clients.

- Present relevant data to you and your clients to help you do business together.

- We may use the information to improve our products and “Service”/s.

- We may periodically send promotional emails about new system enhancements, special offers or other information which we think you may find interesting using the email address which you have provided.

- From time to time, we may use your information to contact you for market research purposes.

-We may contact you by email, phone, fax or mail. We may use the information to customize the Website according to your settings.


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our Website or other Sources in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from using the Website as it requires cookies to work normally.


Electronic Communications

 

When you use “Company” “Service”/s, Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices within the “Company” “Service”/s. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


“Company” may from time to time contact you via telephone without your prior consent at its sole discretion.


Feedback and Information


“Company” welcomes your feedback. Any feedback you provide through our Sources will be deemed to be non-confidential. “Company” will be free to use such information on an unrestricted basis.


Compliance with local regulators


Any ““Service”” and or “Advertisement” including through the “Company” platform including its context, is subject to prior approval granted by the regulator of the local jurisdiction where the “Provider” is based/registered as applicable. “Provider” is responsible in providing such approvals when required and that all ““Service”/s” and contents are in compliance with local laws and regulations. 

Submitting any “Advertisement” or ““Service”” request to the “Company” shall not constitute by any means and by any way that the “Company” is accepting the ““Service”” or the “Advertisement” to be published thorough the Sources, and the “Company” has the full right to accept or reject the proposed “Advertisement” and or ”“Service”” at any time or terminate if the “ “Provider”” did not meet regulatory requirments or local laws or when requested by local regulator.


WARRANTIES AND LIMITATION OF LIABILLITY


The “Provider” warrants that it is licensed and complies with the concerned local regulator during the time of the Advertisement, including the product/s or “Service”/s introduced through the Advertisement.


The “Company” is not responsible and does not guarantee the Advertisement content, quality, safety, or legality of advertised products and/or “Service”/s, the truth or accuracy of content or listings and the ability of “Provider”/s and others to provide the “Service”/s.


The “Company” including its affiliates, managers, employees or advisors are not liable for any misleading or false information by any of the “Provider”/s.


The “Provider” shall not use any Advertisement of false, misleading and deceptive or is likely to be misleading or deceptive. Misleading someone may include lying to them, leading them to a wrong conclusion, creating a false impression, leaving out or hiding important information, and/or making false or inaccurate claims. “User”/s can be physically, psychologically or financially affected by misleading conduct, and these effects can be long lasting.


THE “PROVIDER” AND OTHERS USING THE “COMPANY” ADVERTISEMENT OR “Service”/s WILL HOLD HARMLESS THE “COMPANY” INCLUDING ITS AFFILIATES, MANAGEMENT OR EMPLOYEES FROM WARRANTIES AND LIABILITIES OF ANY KIND, EXPRESS OR IMPLIED, DIRECT OR INDIRECT OR ANY LEGAL OR FINANCIAL CONSEQUENCE THAT MIGHT ARISE FROM ANY LEGAL ACT OF COMPLIANT AGAINST THE ADVERTISEMENT OF THE “COMPANY” “Service”/s AND THE “COMPANY” IS FULLY RELEASED AND DISCHARGED OF ANY LIABILITY OR RESPONSIBILITY OF WHATSOEVER DUE TO THE ADVERTISEMENT PLACED.

 

 

Confidentiality


All information received by the “Company” will be treated as confidential and will not disclose it to any other person not entitled to receive such information except as may be necessary to fulfil their respective obligations in the conduct and except as may be required by law or regulatory authority.


For the avoidance of doubt each party shall be entitled to disclose such information where necessary to its Insurers or Insurers, actuaries, auditors, professional agents and advisers and other Group companies.


This clause will not apply to information which was rightfully in the possession of such party prior to this Agreement, which is already public knowledge or becomes so at a future date (otherwise than as a result of a breach of this clause) or which is trivial or obvious.


The “Company” shall take all reasonable measures necessary to maintain confidence and secrecy of the disclosed information during the period of the Agreement and for six years after its termination howsoever caused.


Disputes Resolution and Governing Law


The Terms of the Agreement is governed by the laws of the Kingdom of Bahrain. 

 

You agree to the exclusive jurisdiction of the courts of the Kingdom of Bahrain and waive any objection to such jurisdiction. Any claim under these Terms of the Agreement must be brought within one (1) year after the cause of action arises, or such claim or cause of action is barred. In the event of any controversy or dispute arising between the “Company” the owner of the Advertisement, the parties shall attempt, promptly and in good faith, to resolve any such dispute. If we are unable to resolve any such dispute within a reasonable time (not to exceed thirty (30) days), then either party may submit such controversy or dispute to the court of law in accordance to the governance law provisions.


Address

Address: Al Tajer Building 2582,
Office 12, Road 3647,
Block 0436, Al Seef District,
Manama, Kingdom of Bahrain.
Tel. No. :  +973 - 1773 6303.
www.simplelifeconsultants.com